FAQs

From thoughtfully selected accommodations, delicious local food, generous pours of wine, and top-of-the-line bikes and gear, our singular focus is for you to Bike, Eat, Drink, and Sleep without a care in the world—and without opening your wallet.

Learn more about everything that’s included in the trip price.

Most of our trips are guaranteed to run when between 2–4 people (depending on the tour) are booked. An additional supplement may be required to run the tour if the minimum number of guests is not met. Please talk to your Trip Specialist for more information.

Travelers with companions who prefer not to cycle can still experience select destinations in DuVine style. On certain scheduled departures, non-riders can explore the best of the region off the bike as they shop, hike, discover local culture, or make the most of hotel pools and spas, then re-join the group for cocktails and dinner each evening. A limited number of non-rider-friendly tours are marked “Non-Rider Option.”

Since guides are focused on supporting cyclists during daily rides, alternate transportation may be required for non-riders. For other destinations or to create a private itinerary where non-riders can share in the same daily activities, lunches, and wine tastings as cyclists, contact our Trip Specialists.

The price of our tours includes accommodations, meals, wine, and many activities beyond the bike, so our price per person is the same for riders and non-riders.

Non-Riders are not recommended to join our Journeys tours.

We encourage all families with children under 18 to select a Family Bike Tour. Whether you’re traveling with young children, teenagers, young adults, or multiple generations, our Family itineraries appeal to everyone’s individual interests and levels of activity. Our Trip Specialists can help you select one of our existing Family itineraries or work with you to create something especially for you and your family. To participate in a scheduled departure, travelers must be age 18 or older. Please note that minors must be accompanied by an adult.

Everything we do is driven by a spirit of fun and adventure. For some, that means stopping to smell the flowers, while others may want to ride hard. Our guide-to-guest ratio is never larger than 7:1 (and often much smaller!), enabling us to make everyone happy.

Every day, you’ll be joined by at least one guide on the road and another in the support van, sweeping the route and providing refreshments, mechanical support, and a lift when you need it.

Our daily tour routes also include longer and shorter ride options. If you’re a dedicated cyclist, our guides are happy to take you out for some extra miles. If you’re pushing yourself on a more difficult ride, you can always rely on our support van.

We also offer another great equalizer: electric assist. An e-bike can provide an extra boost to your own pedal power, so you can ride longer distances, tackle tougher climbs, and maintain a faster pace in the company of family or friends who cycle at a different level. Learn more about electric assist.

For completely custom routes that include everything you want and nothing you don’t, we recommend a Private tour.

We go above and beyond to meet your dietary needs and communicate your restrictions, allergies, and preferences for restaurant meals, cooking classes, and culinary experiences. When booking a tour, we recommend discussing dietary restrictions with a Trip Specialist to ensure your destination is a good fit based on local cuisine. Once you’ve booked your tour, we gather detailed information about your dietary preferences to alert your guides in advance.

However you prefer! You can reach a Trip Specialist by phone at +1 888 396 5383 for questions or to reserve your space on tour.

For tours with scheduled departure dates, you may also reserve your space online. On the page of your desired tour, simply click “Book now.” Once you have submitted your reservation and credit card details, your space on the tour has been reserved. We will contact you by the following business day to finalize the details of your booking and tour preferences.

For scheduled departure reservations made more than 90 days prior to the trip, a deposit of $750 is due at the time of booking. If your reservation is made within 90 days of the trip date, full payment is due at the time of booking. For Private tours, payment terms vary. Please consult with a Trip Specialist.

Our bike tours are priced based on double occupancy. A Single Supplement is an additional charge that secures a private room for solo travelers. If you are traveling alone and would prefer a roommate, please notify your Tour Coordinator. Although we cannot guarantee a match, we will make every effort to pair you with another solo traveler in order to waive the Single Supplement.

Please refer to our cancellation policy for details.

A Travel Protection Plan protects your travel investment, your belongings, and most importantly, you. We encourage travelers to enroll in a Travel Protection Plan in case an unexpected event causes you to cancel or leave your trip. Learn more about the Travel Protection Plans we offer.

Our team of Tour Coordinators are adventure travel professionals on a mission to get you to and from your cycling tour with ease. Your DuVine Tour Coordinator can assist with extended reservations at the first and final hotels on your scheduled itinerary, or with private transfers to and from your bike tour. Please contact your Tour Coordinator for information. Click here to learn more about our Travel Services.

Information about our Levels, along with our detailed tour itineraries, provide a good idea of how much and what kind of riding to expect on tour. In general, we recommend you ride as frequently as possible prior to your tour, or take spin classes for indoor training to get comfortable in the saddle. You may also consult our training guides to get ready for your tour.

When you’re on the bike, our guides are constantly looking out for your comfort and safety. Our guide-driven support van is with you every mile of the way, offering water, snacks, and mechanical support and carrying your extra clothing. You can also hop in the van at any time, especially if you need a lift during tougher sections. A second guide is with you on the road at all times, offering cycling tips and local insight as you move through the landscape.

Off the bike, expect total pampering. You’ll never worry about your luggage—it’s already in your hotel room when you arrive. Your guides can book you a massage appointment, and they handle the bill at restaurants. Your only job is to enjoy yourself.

Throughout the tour, our guides also offer a more intangible kind of support. They speak the language of the region, understand the intricacies of local culture, have friends at hotels, restaurants, and wineries, and act as your personal paparazzi—so you can leave your trip with ready-made memories.

DuVine tours include time both on and off the bike, and we want you to be comfortable in every situation. To make sure you’ve covered all your bases, see our packing list for suggestions and recommendations.

Gratuities are much appreciated to thank DuVine guides for exceptional service, support, and expertise. The industry standard is for each individual guest to tip 10-15% (U.S. tours and Cycle + Sail tours) or 7.5-10% (all other tours) of their trip price. The recommended per-traveler amount is an appropriate gratuity for your guide team as a whole. (It is not necessary to tip this amount per guide.) Our Tipping Guide can help determine the gratuity based on tour price.

Tips are customary at the end of your tour, and local currency is always preferred. We strongly recommend that you plan ahead by bringing extra cash or visiting the ATM at the beginning of your trip, since ATMs are not always available and often limit the daily withdrawal amount. Make sure your bank is aware that you will be using your card internationally.

For alternate methods of tipping (including PayPal, TransferWise, and Venmo [U.S. only]), please review which Payment Methods are accepted in each country.

On all DuVine itineraries, you will find recommended times and locations for arrivals and departures. DuVine provides group transfers to and from the tour from the pick-up and drop-off locations stated on the itinerary. In the event your train, flight, or other travel falls outside the arrival or departure times or locations, you may be responsible for extra costs incurred in arranging a separate transfer.

Every tour begins with a bike fitting so that adjustments can be made as needed to your DuVine bike. If you have specific bike fit requirements—especially if you are traveling on a Level 3 or 4 tour—you may submit a Bike Fit Form with your exact measurements.

As fellow cycling enthusiasts, we understand the desire to ride your own bike. If you prefer to use your bike on tour, you will be responsible for all shipping arrangements and maintenance. You will also be responsible for assembly and disassembly as needed, or DuVine may provide a mechanic (based on availability) for a minimum fee of $200. Please contact us for more detailed information.

If you’re planning to clip in, you’ll need to bring your own cycling shoes and pedals to be installed by our guides at the beginning of the tour. We strongly recommend that riders who plan to clip in have prior experience riding this way before their tour.

If you prefer to use your own saddle, you are welcome to bring it. Our guides will install it for you at the beginning of the tour.

The handlebar height of DuVine’s bikes can be adjusted by adding and removing spacers or raising and lowering the adjustable stem. We do not offer or mount stem extenders due to safety concerns and the nature of our bikes. Any further modifications will only be made at our mechanics’ discretion and may be subject to additional costs.

The price of your tour includes a bike from our fleet of road, hybrid, and e-bikes, with mountain bikes in select destinations. To help you choose which bike to request for your reservation, here’s how the different models compare.

Road Bikes
As the name implies, road bikes are intended for paved roads. They’re distinguished by lightweight frames and skinny tires, designed to maximize speed and efficiency. The bike’s geometry provides for a more forward-leaning and aerodynamic riding position. These nimble and fast-handling bikes are generally best suited to more experienced cyclists. However, many guests find road bikes more enjoyable than other bicycle types since they can make your ride more streamlined.

Hybrid Bikes
A hybrid bike (sometimes called a cross bike) offers the comfort of an upright riding position with flat handlebars and often a wider seat. With a slightly heavier frame and tires that are wider and more robust than a road bike’s, hybrids handle with more confidence over rougher terrain and on less-than-perfect roads. Hybrid bikes offer a wide gear range, which helps with climbing hills. They can be used for easy trail riding, but wouldn’t be the most appropriate choice on rough terrain.

Hybrid E-bikes
Available on most DuVine tours, hybrid e-bikes are offered at no additional cost and provide an extra boost to your own pedal power—so you can ride longer distances, tackle tougher climbs, and maintain a faster pace. Electric assist is an excellent option if you’re traveling with friends or family and don’t ride at the same level, or if your heart is set on exploring a region with more challenging cycling.

Road E-bikes
Road e-bikes are available on Level 2 and 3 tours in select destinations. They offer the familiar handling of a carbon fiber road bike with one key difference: an ultra-compact integrated motor. Because they retain all the hallmarks of a road bike, they’re an excellent choice for cyclists who are accustomed to the agility and performance of a road bike, but seeking extra speed, endurance, and support—especially on climbs. Offered at a $400 supplement.

Mountain Bikes
For off-road use and over rugged terrain, a mountain bike is the best choice. Mountain bikes offer an upright riding position for better visibility, and have flat handlebars for superior steering control. They are equipped with fat, knobby, shock-absorbing tires. A typical mountain bike also has suspension to remove the sting from bumpy terrain and a wide gear range for climbing steep hills. Mountain bikes are heavier than road bikes, but more comfortable to ride off-road. Mountain bikes are available on select tours with the appropriate terrain.